Resources

To decide without the rush.

Plain-language guides, straight answers and tools to understand your operation’s connectivity, before you talk to us or to any provider.

Guides

What is worth knowing before you sign.

How much does an hour without internet cost you?

The math nobody does until they have to: sales at a standstill, wages still running and customers who do not come back, in a single figure.

Coming soon

Fiber, 5G and Starlink: when to use each

The strengths and quirks of each type of link, and why the answer is usually "several at once".

Coming soon

How to choose connectivity for multiple sites

The checklist for chains: what to ask, what to demand in the contract and what never to sign.

Coming soon

Starlink in business: the good and how to fix it

Micro-outages are real. How to turn a satellite link into serious internet you can operate on.

Coming soon

SD-WAN explained without the acronyms

What is really behind the buzzword, told in the language of your business.

Coming soon

Opening a connected site from day one

How to operate from the first week without waiting on fiber installation lead times.

Coming soon
$ __ /hourHow much does an hour without internet cost your operation? We are building a calculator to answer it with your own numbers: sales, people and systems at a standstill.Coming soon · Calculator
Frequently asked questions

Every answer, in one place.

Does Fusion replace my internet providers?

No. Fusion works with the links you already contracted (fiber, 5G, Starlink) and makes them work as a team. There is no need to switch carriers or renegotiate contracts.

What exactly happens when a link goes down?

Traffic moves to the healthy links between one packet and the next. Calls continue, registers keep charging, cameras keep recording. You find out from the dashboard, not from complaints.

Do I need a technician to install the box?

No. The box arrives preconfigured: you plug it into power, connect the links and scan a QR code. In under a minute it is running.

Do I have to change my internal network or firewall?

No. The Fusion box installs between your internet links and your current network: your internal equipment, your cameras and your systems stay exactly the same.

Does it work well with Starlink?

Especially well. Starlink has micro-outages when switching satellites; Fusion covers them with your other links so not even a video call freezes.

Is my data secure?

All traffic travels encrypted end to end with AES-256, the same standard the banks use, over whichever link it takes.

Does it help if I have many sites?

That is what it is built for. Each new box joins your network on its own and shows up in the same dashboard. One site or two hundred: they are managed the same way.

How much does it cost?

We publish our prices, which is uncommon in this industry. The logic is simple: you pay per site and every plan includes everything. The details are on the pricing page.

What support is included?

Support from engineers in Santiago, included in every plan. No premium tiers: the person who answers can touch the code running on your box.

Where is Fusion available?

We are a Chilean company and our focus today is Chile: from Arica to Magallanes, over fiber, 5G or satellite. If your operation is somewhere else, let us talk anyway.

Missing something?

If your question is not here, a person answers it.

Write to us and we reply within one business day. A team engineer answers, not a bot.

Let us talk